Travel Resources

Travel Card Program (page 5 of 10)

Accounting

All merchants have a "merchant code" which is tied into Simmons College general ledger object codes. Budgets will show a transaction to JPMorgan Chase and the expense charged to a particular object code.


Controls

Transaction Limits: The single transaction limit is $2,500 per transaction with a monthly limit of $5,000, this is the maximum amount that may be charged in a single billing cycle (month). Cardholders requesting a limit above $5,000 monthly must prepare a memo to the program coordinator explaining the higher requirements.

Number of Daily Transactions: Another control is the number of transactions allowed per day which is currently at 8. This is a precaution against lost or stolen cards. Individual cards may be customized to accommodate various charge patterns by increasing or decreasing this number.

Blocked Merchant Codes: Merchants providing travel and entertainment services, in most cases, will accept the travel card. All other merchant types have been blocked from usage in the program.

Transaction Declines: If a charge is declined, contact the JPMorgan Chase customer service representative at 800-270-7760 to determine the reason for the decline. The decline may be due to merchant blocking or other legitimate reasons, such as exceeding the established limits of the card.


Receipt Of Goods & Services

The cardholder is responsible for ensuring receipt of services, follow-up with the vendor to resolve any problems or discrepancies and to see that proper credit is posted on your statement for any disputed transaction(s). Under no circumstances should a cardholder accept cash in lieu of a credit to the Corporate Travel Card.

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